Last updated: May 23, 2026

This Privacy Policy explains how Petizen ("Petizen," "we," "us") collects, uses, and shares information when you use the Petizen mobile application and related services (the "Service").

If you do not agree with this Privacy Policy, do not use the Service.

1. Information we collect

We collect the following categories of information.

• Account information
  • Name, email address, and login credentials (or authentication token if you sign in through a third-party provider).
• Pet information
  • Pet name, species, breed, age, weight, photos, and other details you choose to store.
• Medical records and related information
  • Vaccination records, medications, allergies, diagnoses, lab results, visit notes, and other health-related information you choose to store about your pet.
• User content and notes
  • Reminders, documents, attachments, and other content you upload or enter into the Service.
• Device and usage information
  • Device identifiers, operating system version, app version, IP address, language, time zone, and information about how you use the Service (such as screens viewed and features used).
• Support communications
  • Information you provide when you contact us (for example, messages, screenshots, and issue descriptions).

2. How we use information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Store, organize, and display pet information and medical records you choose to add.
• Sync your data across devices and enable backups.
• Send Service-related messages, such as confirmations, security alerts, and support responses.
• Personalize your experience, such as reminders you configure.
• Monitor, prevent, and address fraud, abuse, security incidents, and technical issues.
• Comply with legal obligations and enforce our terms.